Services
OUR SERVICE
Provide You With Professional Services
Eworld Machine has 2 factories, which is located in Jinan City. Advanced products exquisite techniques, solid working and cordial services all give birth to the unique culture of EWORLD today. EWORLD always keeps step on the latest technology and is committed to providing the most advanced products for our customers with the best service
Besides perfecting each product with our utmost effort. One year free warranty service, Free process analysis.ADVANTAGE
Products For Our Customers With The Best Service
We are have IS0:9001 and CE product certificates. For each machine, we have strict quality control on each component before leaving the factory.
China' s leading manufacturer, Top 3 in glass machinery, PVC and aluminum window door machines.
We take credit as the base of business and mutual benefits as the soul of business. Besides perfecting each product with our utmost effort.
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Payment and after-sales service
We can accept payment paypal, Western Union, T/T, L/C; order lead time is 25-30 days; We can provide you professional technical support. And our products quality guarantee is 12 months.
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fAQ
1
Are you manufacture?
Yes, we are professional manufacture which have more than 5 workshops.
2
How about the service?
① Reply it within 12 hours if it from All-trademanager or email.
② Deliver max within 15 days.
③ 24 hours for after -sale service.
④ More than 12 years experience in this kind machine field.
⑤ Fluent English ,communication barrier free.
② Deliver max within 15 days.
③ 24 hours for after -sale service.
④ More than 12 years experience in this kind machine field.
⑤ Fluent English ,communication barrier free.
3
What' s the guarantee?
① Our guarantee is 18 months.
② 24 hour’s technical support by email or calling.
③ English manual and video tutorial.
④ 2 years quality guaranty for the machine (excluding the consumables).
⑤ We will provide the consumable parts at an agency price.
⑥ 24 hours on line service each day, free technical support.
② 24 hour’s technical support by email or calling.
③ English manual and video tutorial.
④ 2 years quality guaranty for the machine (excluding the consumables).
⑤ We will provide the consumable parts at an agency price.
⑥ 24 hours on line service each day, free technical support.
4
Do you provide equipment operation training?
Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. All of our engineers have passport.
5
If our price is higher than another company or factories
Please check the different of the machine parts ,service and guarantee,especially the machine inner electric parts, sometimes, if machines have breakdown, the most reason is the machine inner electric parts problem, but we use the famous and reliable parts for the machines inside.
6
How long is the delivery time?
For standard machines, it would be 3-15 days; For non-standard machines and customized machines according to clients specific requirements, it would be 15 to 30 days.
7
What is the payment?
Any payment method you want,such as L/C, T/T, D/P, West-union and so on.
Provide Service Surpassing The Expectation Of Customers
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We take credit as the base of business and mutual benefits as the soul of business.
Contact person: Ewin Wang
Contact number: 86-15665767071
Email: info@eworldmachine.com
WhatsApp: 86-15665767071
Company address: Room 1505, Building 3, Zhongyin Huixin Times Center, Jinan, China